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CASE STUDIES

RTM & ManCo Case Studies

Dalston Square development

01

Dalston Square

The Scheme

  • 578 Homes, 9 Commercial
  • 3 x RTM Cos formed
  • 47.86% membership recruited
  • Built by Barratt London

Reasons driving RTM

  • Lack of transparency from incumbent Agent (BRAM - Barrat Residential Asset Management)
  • Late accounts
  • Feeling of spending service charge on developer items
  • No visibility on building compliance
  • Lack of progress on Building Safety case
Westgate development

02

Westgate

The Scheme

  • 350 homes
  • Notice served and disputed - in rebuttal
  • Built by Mount Anvil with Y&Y appointed as Managing Agent

Reasons driving RTM

  • Excessive costs and muddled accounting
  • Works not done quickly enough
  • Inter-related companies charging excessive fees
  • Unreasonable insurance premia and commissions
  • Energy costs out of control
Bayscape development

03

Bayscape

Bayscape is a premium, contemporary waterfront apartment complex located on Watkiss Way in Cardiff Bay. Overlooking the River Ely and Cardiff Marina, it features 115 luxury units, including 1-, 2-, and 3-bedroom flats and penthouses, and offers an unparalleled modern lifestyle.

Reasons for choosing Ringley

  • Supported leaseholders to buy the freehold
  • Cleared numerous historic arrears
  • Established orphan building status and engaged with Welsh government to remediate fire related issues free of charge
  • Negotiated a ‘fire enforcement notice’ down to a ‘2 year action plan’

04

Wimbledon Stadia

As part of a major 51,000 sqm mixed-use regeneration scheme, the 3 RTM Cos that are our Client comprise 478 apartments alongside a new 9,300-seat stadium.

Achievements:

  • Achieved RTM
  • Lodged claim for significant service charge rebate from developer
  • Appointed surveyor to put together developer defects claim for £350,000
  • Reduce budgeted building safety case costs by £350,000
  • Co-created with client new app features
    • − 3 New bespoke models for client
    • − Football Match days fixtures list
    • − Staff roles & direct messaging
    • − Site map module
    • − Residents handbook
Wimbledon Stadia development
Wimbledon Stadia resident app
  • 24-Hour concierge
  • Estate manager
  • 13 staff
  • On-site gym
  • Podium gardens
  • 13 budget schedules
  • £1,792,828 service charge

05

Drayton Garden Village

This 31-acre mixed-use development sitting on a former RAF site now comprises a sustainable neighbourhood of 773 homes. Designed with "Garden City" principles, the village offers eco-friendly homes, tree lined avenues,, extensive green space, a supermarket, community facilities, and a nursing home.

Achievements:

  • Aligned interests of multiple stakeholders
  • Extended CCTV throughout estate
  • Mobilised community policing
  • Overhauled pumping stations
  • Worked with landlords to evict nuisance tenants
  • Helped owners obtain freehold from receiver
  • Resolved developer roadway snagging issues
Drayton Garden Village development
Drayton Garden Village resident app
  • Estate manager
  • Village guard (night security)
  • Contract grounds maintenance & cleaning
  • Energy centre
  • 5 budget schedules
  • £550,872 budget

06

Prospect Place

Prospect Place is a sought after waterfront development comprising 981 homes and art gallery in Cardiff Bay. It sits near the mouth of the River Ely, close proximity to the ecological habitats found along the Cardiff Bay shoreline.

Achievements:

  • Decanted unsafe buildings
  • Put waking watch in place
  • Negotiated developer contributions towards electricity usage, fire hydrant work, & alternative accommodation
  • Put in place developer access licences
  • £556,000 roofing project, £150,000 lift projects
  • 1st Capex plan since build
  • Client input into management accounting module
  • Fire door booking module on Resident's App
  • Reopened boules court & reinstated coffee mornings
  • Invested 9 months refurbishing the leisure facility (including new pool & sauna, steam room & jacuzzi)
  • Upgraded fire-stopping remediation
Prospect Place development
Prospect Place resident app
  • 24 Hour concierge
  • Estate manager
  • 14 staff
  • On-site gym
  • Swimming pool/ jacuzzi
  • Steam Room; Sauna
  • Community hub
  • Boules court
  • Budget £2,745,047
  • 17 budget schedules
  • Treasury investments

07

Greenwich Millenium Village – East Phase

Greenwich Millennium Village (GMV) is a premier, sustainable, mixed-use development on the Greenwich Peninsula in London, which transformed a former 300-acre brownfield site into over 2,800 modern homes, of which Ringley manage 1,200. Designed for community living, it features energy-efficient homes, an ecology park, and amenities.

Achievements:

  • Mass recruitment having had 15 vacancies on handover
  • 1,705 assets tagged to work towards tracking maintenance
  • 2,241 fire door inspections brought up to date
  • Missing emergency testing regime put in place
  • Fire door booking module on Resident's App
Greenwich Millenium Village East Phase development
  • 24 Hour concierge
  • Estate manager
  • 17 staff
  • Utility billing
  • Budget £4,116,802
  • 29 budget schedules
  • Treasury investments

08

Goddard Place

Goddard Place was developed in the early 2000s to provide a collection of houses and apartments arranged around landscaped gardens in the heart of London.

Achievements:

  • Estate-wide programme to instal WC overflow diverters after too many leaks reduced insurance premiums by over £30k
  • Delivered project to build new bin stores
  • Delivered railings and paving upgrades
  • Upgraded and resurfaced playground
  • Installed CCTV to improve resident security
  • In the process of acquiring the remaining land which was held by St George’s for the control of the RMC
  • Fire door remedials on aged building to bring inline with current regulations
Goddard Place development
  • Children's play area
  • Landscaped gardens
  • 14 budget schedules
  • Housing Association on-site
  • £232,373 service charge

09

Denham Film Studios

Denham Film Studios was originally developed in the 1930s as a major British film production complex and has since been redeveloped to provide a collection of high-quality homes set within landscaped grounds in Denham, combining heritage character with contemporary residential design.

Achievements:

  • to save money on-site staff undertook part of external redecorations project
  • major roof replacement project delivered
  • resolved inherited long-standing issues with water features
  • replaced sound system to the on-site cinema and bar area
  • produced CapEx plan to focus monies needing collection
  • site staff saved a residents life by deciding to take the person to hospital
Denham Film Studios development
Denham Film Studios resident app
  • 12-Hour Concierge/ Caretaker
  • On-site cinema & bar
  • On-site community room
  • Landscaped gardens
  • 7 budget schedules
  • Housing Association on-site
  • £475,816 service charge